Community Conflict Resolution and Mediation Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen’s Groups

Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen’s Groups
E-mail Print

This hands-on guide for managers offers useful instructions for handling a wide range of large and small public controversies from the national to the community level.

Carpenter, Susan L. and W.J.D. Kennedy. San Francisco, CA: Jossey-Bass Publishers, 1988

 

More from this category...